Shipping and returns in one stroke.
Your business runs smoothly when your logistics run smoothly
The MC Nord has been operating the central distribution centre in Europe for a globally active company for many years.
In the meantime the customer has also transferred many accompanyingeinhergehende tasks to MC Nord, from incoming goods processing to returns management. Administrative. Operative.
MC Nord also handles spare parts deliveries. Round the clock. 365 days a year. Employees provide advice on any questions concerning orders and goods. MC Nord also handles the spare parts and repairs logistics. The distribution centre as developed – into a full-service location.
QUESTIONS AND ANSWERS
Frequently asked questions
Is MC Nord a freight exchange?
MC Nord is more than a freight exchange. We are an online forwarding company in terms of the General German Freight Forwarding Conditions (ADSp). This means that we are your contractual partner and contact person and we ensure that your transport is carried out as agreed.
What distinguishes MC Nord from a regular forwarding company?
We use state-of-the-art technologies to make logistics processes leaner, faster and better. This allows us to offer you an excellent service without any intermediaries. Through our website you will receive a fixed price immediately after entering your shipment details. You can book your transport directly online. We guarantee that your transport is carried out with vetted freight carriers. Reliable, efficient and transparent.
Who can ship with MC Nord?
MC Nord is for private and commercial customers that want to send palletized goods.
How is the qualilty of the freight carriers ensured?
A detailed examination is conducted before a freight carrier can drive for MC Nord. In addition, we continuously monitor the quality of deliveries, e.g. punctuality and customer evaluations.
Are my shipments insured?
Yes, shipments with MC Nord are insured. According to ADSp, MC Nord is liable for damage to goods with up to 8.33 SDRs per gross kilogram. Liability is limited to EUR 1 million per damage case and EUR 2 million per damage event. If you want to insure your freight beyond the damage limit, you have the possibility to conclude an additional transport insurance in the ordering process. We calculate a fixed rate of 0.1% of the total value.
Can the price offered change after a booking?
MC Nord offers fixed rates. Should additional costs be incurred for transport, e.g. due to long waiting times for charging (loading / unloading) of more than 60 minutes or deviations in weight or number of pallets, you will be charged accordingly.